FAQ

We recommend replacing the sediment filter every 1 to 3 months, depending on the water quality in your household. If you notice that the filter has visibly darkened from accumulated impurities or the water pressure has decreased, it is time for a replacement.

Yes! Our shower heads use universal threads that fit all bathroom standards. Installation is quick and easy; just unscrew your old shower head and screw on the new one by hand, with no tools required.

All Ionpolis products are located in our warehouse in Croatia (Zagreb). We ship packages via Box Now fast delivery, and they typically arrive at your address within 2 to 4 working days after the order is processed.

Yes. Tap water often contains chlorine, rust, and fine impurities from old pipes that dry out the skin, clog pores, and worsen conditions such as dermatitis or eczema. Ionpolis filters physically remove impurities before they come into contact with your body. Showering with filtered water preserves the skin's natural protective barrier and reduces the feeling of tightness and itching after showering. Although the filter is not a medical device, removing impurities from water is a fundamental step for the recovery of problematic hair and skin.

Absolutely! Children's skin is significantly thinner, more permeable, and more sensitive to impurities in water than adult skin. By removing rust, sand, and fine particles from the water, the risk of dryness, irritation, and rashes is significantly reduced, making this filtration system safer for the daily bathing of the little ones.

Yes. Impurities and heavy metals from water accumulate on the scalp, clog pores, and make hair dry, brittle, and lifeless. Washing hair in filtered water restores shine and nourishes the scalp.